Infrastructure Engineer

WeDo: Digital is on an exciting journey. We’ve scaled from a team of 5 to 30+ employees and are continuing to grow. When you join WeDo: Digital, you join a collaborative and supportive environment, where your contributions will be valued. We place a strong emphasis on creativity, authenticity, and innovation – providing opportunities for personal and professional growth. We are a diverse and inclusive employer, making it a welcoming workplace for all.

Due to continued success, we’re looking for an experienced Infrastructure Engineer to join our team on a full time, permanent basis. You’ll be designing, building, testing, managing deployments and supporting our services in production. The role involves working on a variety of technologies and doing work that has a meaningful impact on both WeDo and our clients.

Part of the WeDo Group, WeDo: Digital build first-class enterprise solutions that create measurable results, across industries such as FinTech, Payroll, HR, Recruitment and Ecommerce.

You will be responsible for:

• Infrastructure strategy, planning, and roadmapping
• Critical infrastructure operational run and management
• Troubleshooting issues as a senior point of escalation
• Disaster recovery planning and implementation
• Supporting our IT Services team with infrastructure-related issues
• Writing documentation to outline infrastructure designs, decisions, and technical specifications to support the team
• Project delivery of infrastructure improvement initiatives and infrastructure elements of tech initiatives, both internally and customers
• Solution designing to meet functional, operational, resilience and budgetary requirements
• Operational monitoring covering availability, performance, reliability, and security of existing infrastructure environments

Your expertise:

• Demonstratable experience in managing Networks, Windows & Linux servers, and Cloud environments (e.g., Azure, AWS etc.)
• Minimum 3 years’ experience working across infrastructure environments, ideally in a software development business
• Experience, or knowledge of Backup as a Service (BaaS) and Infrastructure as a Service (IaaS)
• Experience of SIEM, monitoring, logging, and reporting tools (e.g., Site 24×7 / N-Central)
• Familiarity with ISO:27001 and PCI DSS and experience in improving IT systems to adhere to security guidelines, acting proactively and reactively
• Experience with Active Directory / Azure Active Directory management and implementation
• Ability to write scripts to automate processes (e.g., PowerShell, Bash etc.)
• Experience working in a software development environment, with knowledge of CI/CD tools and processes, IIS, and application hosting environments
• Experience and good working knowledge of database management, including general maintenance, backup, and disaster management
• Knowledge of general networking (routing, firewall, VPN etc.)
• Knowledge of DNS protocols, configuration, and management
• Excellent troubleshooting and diagnostic skills including root cause analysis and postmortems