Monitoring and performance
By exploiting modern-day automation and alerting frameworks, we ensure our clients’ platforms are safe and performant, long after release.
Empowered by innovation
When it comes to software, many believe up to 60% of costs go towards maintenance and monitoring. This should tell you just how important this is.
Beyond the simple need to monitor the general performance of products and systems, security plays a big role in the monitoring landscape. There’s been no slowdown of cyberattacks as global incident volumes continue to trend upward, with some reports citing a 125% increase in incident volume year-on-year.
At WeDo: Digital, we ensure our clients’ platforms are safe and performant, long after the that first product release. By exploiting modern-day automation and alerting frameworks, our customer success team are able to deliver a 24/7 monitoring service that provides proactive responses to performance and security concern. Using state-of-the-art ITSM and SIEM tools, we help ensure that monitoring becomes embedded in our clients’ culture and ways of working.
Our Support services
Helpdesk
If an issue occurs, you can contact our team using our Service Portal or read up on help topics in our KMS. All of this is designed to make communication simple and easy.
Maintenance
Maintaining your digital assets on an ongoing basis is critical to your business performance. WeDo Digital’s customer success team work closely with clients to continue supporting and evolving their key platforms.
IT services
We can take on the burden of your BAU IT support, ranging from O365 setup to network implementation. Our specialist team can handle the day-to-day operations of your IT infrastructure.
WeDo: Digital are ready and enabled to build your solution
Understanding your requirements and objectives is important to us. We listen and work together to create products for your business.